Customer Success Story: Blissbury

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Customer Success Story: Blissbury

Blissbury was founded in 2018 with one clear goal; to improve people’s comfort and enable the good night’s sleep they deserve. Ross de la Haye, co-founder of Blissbury, tells us more about this dreamy brand and why they chose HelpfulCrowd as their customer review platform of choice.

“Each of our products has been designed and tested in Australia over a number of years to ensure they meet our high standards on comfort, quality and functionality.

Blissbury believes that a consistently good night’s sleep is critical to getting the most out of life and ensuring we have the energy we all need. 

“Poor sleep has directly impacted our lives and relationships in the past, which is why we set out to make a difference in ours and other peoples’ lives.”

Blissbury Products include the Stomach & Back Sleeping Pillow, Adjustable Contour Pillow, Ear Hole Pillow, and SpineRight Water Pillow. Blissbury currently sells to customers in the United States, Canada, Mexico and Australia.

Blissbury adjustable contour pillow

Blissbury Adjustable Contour Pillow

Why HelpfulCrowd?

“As a new brand, it’s difficult to gain the trust of customers and provide validation for visitors to your site. Reviews have been very helpful for us in building trust and increasing conversions.

“HelpfulCrowd has made the transition from Amazon to growing our Shopify store a lot easier.”

Blissbury chose HelpfulCrowd because it offered a comprehensive tool with a thorough offering of valuable features, while still being affordable.

“The support and help in getting HelpfulCrowd set up and optimising it for our needs proved a key factor for us.”

Review Collection

“We now have an easy and precise workflow that enables us to send automated emails to customers to capture more reviews. Historically, we have only been selling on Amazon although we’re working towards building the reviews on our website that will in turn help us rank on Google Shopping.

“Helpful Crowd is a great tool for capturing verified customer feedback and making it easy for customers to find and submit reviews.

Reviews on Blissbury product pages

“We also get an instant update on any customer questions or issues highlighted by HelpfulCrowd which allows us to solve any problems quickly and boost feedback positivity further.

“We have found that the software is very customer-focused and this takes away many manual tasks. The online support from HelpfulCrowd is amazing and they will help you to get the most out of the app for your individual business.”

Click here for a free HelpfulCrowd demo.

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Blissbury was founded in 2018 with one clear goal; to improve people's comfort and enable the good night's sleep they deserve. Learn why they chose HelpfulCrowd to help them collect and display customer feedback and UGC to boost trust and sales.

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