$0 Free Plan

See why so many businesses are joining HelpfulCrowd!

Free Starter Plan

Perfect for businesses just starting out. Includes these great features...

    Review Generation

  • 75 review requests each month
  • Automated Frictionless Review Xperience™ (FRX™) - works with all email clients including Outlook
  • Personalised review requests
  • Smart Review Email event triggers
  • Single email, multiple product review request email
  • Email Scheduler
  • Email Manager
  • Existing review importer
  • Offline order/Manual review request
  • Historic online order importer
  • Storefront Reviews

  • Onsite-display

  • Reviews Tab
  • Star Ratings
  • Q&A Tab
  • Review Slider
  • Sidebar Tab
  • Review Journal page


  • Social Push
  • Social Sharing
  • Thank-you emails
  • Review Rewards
  • Facebook: Product Reviews Tab
  • Rich Snippets on supported platforms
  • Review Journal page
  • Review Commenting

  • Content Management

  • Product review request suppression
  • Customer email address suppression

  • Platform

  • Dashboard
  • Moderation Control Panel
  • ContentGuard™ - advanced profanity filter
  • Automatic storefront language translation – Russian, German, French, Spanish, Italian, Arabic, Chinese (simplified) and Czech
  • Auto-publish
  • Email tracking (open, delivered, clicked etc)
  • Smart Email Assistant
  • Online knowledge base
Monthly Pricing

$0mo.No more to pay.

Get Started

Perfect for businesses who want to sell more.

We understand that businesses come in all shapes and sizes, which is why you can pick and choose which Add-ons you need and leave the ones you don't!

  • Media Reviews

    The easiest way to create an engaging shopping experience and share on social channels!
  • Monthly Pricing


  • Product Groups

    Share reviews and Q&A across a similar set of products.
  • Monthly Pricing


  • Unlimited Review Requests

    Send unlimited review requests every month.
  • Monthly Pricing


  • Advanced Review Rewards

    Thank your customers in different ways.
  • Coming Soon
  • Recommended Products

    Increase cross-sell opportunities by recommending related products.
  • Coming Soon
  • Advanced Branding

    Fully customise HelpfulCrowd to integrate deeply with your brand and communications.
  • Coming Soon


  • Onboarding coaching and assistance
  • 24/7 customer support
Get Started

Q & A you might have before joining

  • What is an add-on?

    An add-on is a paid premium feature that helps you do more.
  • How does the 30-day trial work?

    The 30-day trial gives you first hand experience to test drive all paid add-ons. At the end of the trial you can either continue on the Free plan, or choose to do more by subscribing to paid add-ons.
  • Do i have to provide payment information for the 30 day trial?

    No. We do not ask for any payment details when you join HelpfulCrowd. The trial lets you test drive all the free and paid features. The only time we ask for payment details is when you choose to subscribe to paid add-ons after any free trials have finished.
  • If I subscribe to add-ons, will I be charged by HelpfulCrowd or the Ecommerce platform provider e.g. Ecwid, Shopify etc?

    HelpfulCrowd processes and manages all payments for the HelpfulCrowd app. We utilise PCI compliant and industry leading payment processors, providing complete peace of mind and industry leading security.
  • What languages is HelpfulCrowd available in?

    HelpfulCrowd currently automatically translates storefront text in 7 different languages - English, Russian, French, German, Spanish, Italian, Chinese (simplified) and Arabic. Need another language? Vote for it or get involved and help with translations.
  • Can I add and remove add-ons anytime?

    Yes. You can change add-ons at anytime. If you forget to remove an add-ons after it has been charged, you can still cancel up to five business days after the renewal date and we will give you a FULL REFUND. Learn more about how this works in our guide.
  • Do I have to sign a long term contract?

    No. Add-ons are not based on contracts, but are prepaid. You can subscribe or unsubscribe to add-ons or cancel your account at any time.
  • Can I ask for a refund if I am not happy with your services?

    Absolutely. If at anytime you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are still not satisfied, we will gladly offer you a FULL REFUND for the month and downgrade your account to the free plan for that service.